Contact us
Customer Support and Communication
We value your experience with us at Kinzo Vanier, and we're committed to providing the best possible support for any questions or concerns you may have.
Contact Us via Phone
For broader game-related inquiries, please contact our dedicated team through telephone help lines advertised on corporate materials. These numbers are available for you:You can reach out to us at (insert phone number: 1-877-387-5469).
Our support specialists are here to assist you with any questions about the Kinzo product or your account.
Email Support
If you have a question that requires some additional time and attention, please don't hesitate to reach out via email. Our team will get back to you as soon as possible within regular business hours for Canadian gaming corporations.You can contact us at (insert phone number: 1-877-387-5469) or through our website's general inquiry form available in both French and English.
Help-Centre Access
For more common questions or to find answers quickly, please visit our FAQ page. We've compiled a list of frequently asked questions that cover most topics related to the Kinzo product, account management, responsible gambling tools, and much more!If you can't find what you're looking for in our help centre, don't worry – we have knowledgeable support staff standing by ready to assist.
Responsible Gambling Assistance
At Kinzo Vanier, your well-being is at the forefront of everything we do. We understand that problem gambling can affect anyone and want to ensure you feel safe while enjoying your time with us.Please reach out to our customer service team if you require support or guidance on responsible gaming practices or self-exclusion procedures available within Loto-Québec's framework.
Technical Support
Our technical support team is here to help troubleshoot any issues related to the website, mobile app, or desktop experience. If you encounter difficulties with login credentials, transactions, or need assistance adjusting your personal account preferences – we've got you covered.Feel free to reach out via email or phone numbers provided earlier for a direct line of communication.
